Privacy Policy

This Privacy Policy describes how Air Duct Professionals collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, address, phone number, and email address.
  • Service Information: Details about the services you request or receive from us, including the date, time, and location of service.
  • Payment Information: Credit card details or other payment information necessary to process your payments.
  • Website Usage Information: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Communications: Records of your communications with us, including emails, phone calls, and online forms.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you provide information to us through our website, phone calls, emails, or in person.
  • Automatically: When you use our website, we may collect certain information automatically through cookies and other tracking technologies.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors and marketing partners.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To schedule and perform air duct cleaning, HVAC maintenance, and indoor air quality services.
  • Processing Payments: To process payments for our services.
  • Communicating with You: To respond to your inquiries, provide customer support, and send you updates about our services.
  • Improving Our Website and Services: To analyze website usage and improve the functionality and content of our website and services.
  • Marketing: To send you promotional materials and special offers, where permitted by law.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support providers.
  • Business Partners: Trusted business partners who offer products or services that may be of interest to you.
  • Legal Authorities: Government agencies, law enforcement officials, or other legal authorities when required by law or to protect our rights and interests.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your personal information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to your personal information to authorized personnel.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

  • Analyze Website Traffic: To understand how visitors use our website and improve its functionality.
  • Personalize Your Experience: To remember your preferences and provide you with a more personalized experience.
  • Targeted Advertising: To display targeted advertisements based on your interests and browsing history.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Air Duct Professionals

[Your Address]

[Your Phone Number]

[Your Email Address]

Effective Date: [Date]